It is critically important for customers to register new robots for configuration, warranty, and support. iPads ship with default factory settings; they must be set up with your personal or business user information. Your system will not function until you register your AIR One robot.
Two iOS applications must be installed on the iPad:
Sample setup diagrams for a variety of scenarios.
If the documentation and tutorial videos don’t supply an answer to your question or if you encounter a bug or unexpected behavior, please submit an AIR Support Request.
Rental/loan robots will arrive with valid registration. Rental/loan iPads will be preconfigured for use.
Contact your vendor for iPad passcode information.